
Refund & Cancellation Policy
TrustSathi – Operated by TrustMaker InfraReal Pvt. Ltd.
Please read our Refund & Cancellation Policy carefully before making any payments on the platform.
All payments made on TrustSathi are for digital services. Please review this policy before making any payment on the platform.
1. General Policy
All payments made on TrustSathi are for digital services such as:
- Property listings
- Promotions
- Lead access
- Subscription plans
2. No Refund Policy
- All payments are non-refundable
- No refunds for unused or partially used services
- No refunds for lack of leads or business results
3. Exceptions (If Applicable)
Refunds may be considered only if:
- Duplicate payment is made
- Technical error from the platform
4. Subscription Cancellation
- Users may cancel subscriptions anytime
- Benefits will continue until expiry
- No partial refunds after activation
5. Auto-Renewal
- Some plans may auto-renew
- Users must cancel before the billing date
- No refund after renewal is processed
6. Misuse of Services
If misuse or fraud is detected:
- Account may be suspended
- No refund will be issued
7. Payment Disputes
- Users agree not to initiate chargebacks without contacting support first
- TrustSathi reserves the right to suspend accounts in case of unjustified disputes
8. Contact Support
For any refund-related queries or support, please reach out to us:
Email: customercare@trustsathi.com